LEGAL · LAST UPDATED APRIL 2026

Privacy Policy

This policy describes how Coast to Coast Restoration collects, uses, and protects the information you share when you contact us or use our website.

1. Who we are

Coast to Coast Restoration is a family-operated property restoration and Loss Construction firm serving Southern California since 2000. Our registered business address is 10881 La Tuna Cyn Rd, Sun Valley CA 91352. You can reach us at (877) 468-3566 or hr@c2crestoration.com.

2. Information we collect

We collect information you provide directly when you:

• Submit a contact form or request a callback on our website
• Call our 24-hour dispatch line
• Engage us for restoration or construction services

The information we may collect includes your name, phone number, email address, property address, and a description of the damage or project you are contacting us about.

We do not collect payment card information through this website. Any billing is handled separately and in accordance with your service agreement.

3. How we use your information

We use the information you share to:

• Respond to your inquiry or dispatch a crew to your property
• Coordinate your restoration file — scope, scheduling, and documentation
• Communicate updates on your project, by phone, email, or text, as you prefer
• Comply with our legal and insurance obligations

We do not sell your personal information. We do not share it with third parties except as required to carry out your restoration file — for example, with your insurance carrier or adjuster, with licensed subcontractors operating under our supervision, or as required by law.

4. Cookies and website analytics

Our website may use cookies and similar tracking technologies to understand how visitors use the site and to improve the experience. This may include analytics provided by a third-party service such as Google Analytics.

You may disable cookies through your browser settings. Doing so will not affect your ability to contact us or request service.

5. Data retention

We retain your contact and project information for as long as necessary to fulfill your restoration file, comply with our insurance and licensing obligations, and resolve any disputes. When information is no longer needed, we dispose of it securely.

6. Your rights

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) regarding your personal information, including the right to know what we collect, the right to delete it, and the right to opt out of any sale. We do not sell personal information.

To exercise these rights, contact us at (877) 468-3566 or write to us at hr@c2crestoration.com.

7. Security

We take reasonable measures to protect the information you share with us. No method of transmission over the internet is completely secure; we cannot guarantee absolute security, but we treat your data with care appropriate to the sensitivity of a restoration file.

8. Changes to this policy

We may update this policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of our website after a change constitutes acceptance of the updated policy.

9. Contact

Questions about this policy? Contact us:

• Phone: (877) 468-3566 — live operator, 24 hours
• Email: hr@c2crestoration.com 
• Mail: 10881 La Tuna Cyn Rd, Sun Valley CA 91352