Private Client Services
For high-net-worth households
— and the estate managers who run them.
A dedicated private-client practice for high-value homes, family offices, and the people who manage them — discreet, documented, and scheduled around the household.
THE PRACTICE
C2C keeps a dedicated private-client practice for high-value homes, family offices, and the estate managers who run them.
We work carrier-direct with the private-client insurers to the documentation standard a flagged property requires. One coordinator, NDA-bound crews, and access scheduled around the household.
The capability is the same one the firm is known for: the full arc from emergency mitigation through Loss Construction , carried in-house by our own crews. On a flagged property, it is simply applied with more discretion, finer finishes, and tighter documentation — across 25+ years on the same phone number.
THE VIP PROMISE
One standard, held three ways.
Single Point of Contact
A dedicated private-client coordinator from first call through final sign-off. One name, one number, one file — never a queue, never a hand-off.
Discretion
NDA-bound crews and unmarked vehicles on request. Access coordinated directly with the household and security staff, on a schedule you set.
Carrier-direct
Documentation and billing aligned to the AIG, Chubb, and PURE private-client desks — to the standard a flagged property requires, filed without you chasing it.
CARRIER-DIRECT
Aligned to the private-client desks.
We document and bill to the standard the private-client insurers expect — so the file moves through underwriting and adjustment without friction on a flagged property.
Private-client desk
Scope, inventory, and billing prepared to the high-value documentation standard.
Private-client desk
Coordinated directly with the assigned adjuster through to sign-off.
Private-client desk
Member-aligned handling for flagged and high-value properties.
RESIDENTIAL LINES - BY ARRANGEMENT
The residential scope —
taken to the VIP level.
ONE FIRM - MITIGATION → BUILD-BACK
The same five residential lines we are known for, re-described for fine finishes, discretion, and high-value contents — carried in-house from first response through reconstruction.
01
Water Damage
Discreet extraction and moisture mapping that protects fine flooring, millwork, and finishes — not just the structure.
02
Fire & Smoke
Content inventory, fine-art and textile handling, and full deodorization — returned to pre-loss condition.
03
Mold
Contained remediation with independent third-party clearance, scheduled around the household calendar.
04
Storm
Immediate securing, board-up, and grounds protection, coordinated with property and security staff.
05
Reconstruction & Build-Back
Custom finishes and specialty trades, with original materials matched and sequenced by our own crews.
06
Pack-Out & Contents
Full inventory, careful handling, and climate-controlled storage of your belongings — coordinated around your schedule and returned in documented pre-loss condition.